Most tests are processed and reported within 4 hours of sample pickup. You’ll receive results by email the same day.

We currently offer free home pickup in Docklands, Melbourne CBD, and Southbank. If you live outside these areas, contact us — we may still be able to help.

No. Our service is designed for home pickup. You collect the sample, and we do the rest. If your test is positive, we recommend following up with your vet for treatment.

LAMP (Loop-Mediated Isothermal Amplification) is an advanced testing method similar to PCR, but faster and highly accurate. It allows us to deliver same-day results with over 90% accuracy.

We offer a 100% money-back guarantee if your Lumen test result differs from a laboratory PCR test. Your trust and confidence are our top priority.

Yes. Vaccination does not interfere with our LAMP testing. Your pet can still be accurately tested even if they’ve had routine vaccines.

Booking is simple:

• Online via our Schedule a Pickup page

• Or directly through our booking link: Book Now